Shipping policy
ABOUT
What is Fresh Print Society?
Here at Fresh Print Society, our goal is to help everyone channel their innerselves! 😎 We believe that all people from all walks of life deserve the opportunity to express their unique style. Fresh Print Society is all about weaving together style, art, and prints inspired by generations past and present.
Our Mission
We believe that decisions should be made with passion by a team obsessed with what they do. We take serious measures to ensure that all our products are truly “{Fresh Print Society.” That passion from our team and an incessant urge to provide our customers with some of the highest quality apparel & prints in the industry has pushed us to do things differently!
Customer Support
Our customer service policy is simple: our customers are our family and family comes first! We pride ourselves on always being available 24/7 to answer any questions you may have! Part of that experience is our 100% satisfaction guarantee, if for any reason you are not 100% satisfied with your purchase, we will personally work with you to resolve any issues no matter what they are! Our amazing customer support staff is committed to your satisfaction and each time you contact us, it's a chance to build an unforgettable relationship. We are always available to assist and help you whether it be by email, phone, live chat, or via social media!
Our Products are designs, fulfilled and shipped from the USA.
Have Questions Give us a call or shoot us an email
Got a Question? Mail Us
freshprintsociety@gmail.com
240-751-0783
Safe & Secure Shopping
Protecting your privacy is of the utmost importance to us! We use state-of-the-art encryption technology (SSL) to protect your credit card/personal information. Your information is 100% safe when you shop with us. We will occasionally email you to alert you of our upcoming special sales or new arrivals, but you are free to opt-out of these emails with one click.
SHIPPING POLICY
HOW MUCH DOES SHIPPING COST?
Shipping cost may vary by items.
PROCESSING TIME
As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.
Estimated Delivery
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at freshprintsociety@gmail.com.
If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
RETURNS AND REFUND GUARANTEE
For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
RETURNS AND EXCHANGE POLICY
For non defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
SHIPPING POLICY
HOW MUCH DOES SHIPPING COST?
Shipping cost may vary by items.
PROCESSING TIME
As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.
Estimated Delivery
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at freshprintsociety@gmail.com.
If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
RETURNS AND REFUND GUARANTEE
For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
RETURNS AND EXCHANGE POLICY
For non defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
Fresh Print Society has the right to refuse returns that passed the 15 days allowed time after delivery.
For additional help please contact us at: ✆ 240-751-0783 9:00am-6:00pm and/or Email us at freshprintsociety@gmail.com.